This Refund Policy explains how refunds are handled for purchases of Nexty .

Nexty is operated by:

Nexty
Camburgh House, 27 New Dover Road
Canterbury, CT1 3DN
United Kingdom
Email: nextyappsupport@gmail.com

1. Digital Product

Nexty is a digital software product delivered electronically.

After purchase, users may receive access through a download link, email instructions, license key, account access, or another digital delivery method.

Because Nexty is a digital product, refunds may be limited once the product has been delivered, downloaded, activated, accessed, or used.

2. Refund Eligibility

We may issue a refund if:

• You were charged by mistake
• You purchased the product twice by accident
• You did not receive access to the product and we cannot resolve the issue
• A serious technical issue prevents you from using the product and our support team cannot help resolve it
• We are legally required to provide a refund

Refund requests are reviewed individually.

3. Non-Refundable Situations

We may decline a refund if:

• The product has already been downloaded, activated, accessed, or used
• You changed your mind after purchase
• You purchased the product without checking compatibility requirements
• Your device, operating system, or browser is not supported
• The issue is caused by third-party software, system settings, or user error
• You request a refund after an unreasonable period of time
• There is evidence of abuse, fraud, or repeated refund requests

4. Compatibility Responsibility

Before purchasing, please check that your device meets the stated requirements.

Nexty is designed for macOS 15.6 or later.

We are not responsible for compatibility issues on unsupported devices, outdated systems, or incompatible third-party software.

5. How to Request a Refund

To request a refund, contact us at: nextyappsupport@gmail.com

Please include:

• The email address used for purchase
• Date of purchase
• Order ID or receipt, if available
• A clear explanation of the issue

We may ask for additional information to understand and resolve the problem.

6. Processing Time

If a refund is approved, it will be processed through the original payment method.

Payment providers and banks may take additional time to complete the refund.

7. Chargebacks

If you have a problem with your purchase, please contact us first.

We are happy to help resolve issues. Unauthorized chargebacks may result in termination of access to Nexty .

8. Contact

For refund questions, contact:

Nexty
Camburgh House, 27 New Dover Road
Canterbury, CT1 3DN
United Kingdom
Email: nextyappsupport@gmail.com